TravelBoots Policy

Cancellation &
Refund Policy

1. Booking & General Rules

  • The booking amount is strictly non-refundable under any circumstances.
  • All cancellation or amendment requests must be submitted in writing via email or WhatsApp from the registered contact. Verbal cancellations are not accepted.
  • Supplier-led policies (airlines, hotels, transport vendors, or activity partners) take precedence over Travel Boots' general policy. Any charges imposed by third-party providers will be in addition to Travel Boots' cancellation charges.

2. Cancellation Charges (Land Package)

Days Before
Departure
Cancellation Fee
60 Days or MoreBooking Amount Only (Non - Refundable)
59 - 45 Days10% of Total Trip Cost + Booking Amount
44-35 Days25% of Total Trip Cost + Booking Amount
34 - 25 Days50% of Total Trip Cost + Booking Amount
24-20 Days75% of Total Trip Cost + Booking Amount
Less than 20 Days / No Show100% of Total Trip Cost + Booking Amount

3. Flights, Trains & Other Tickets

  • Air, rail, cruise, and activity tickets are governed by the respective operator's cancellation rules.
  • Refunds for such services depend entirely on the supplier's terms and are processed only after Travel Boots receives the refund amount from them.
  • Name or date changes are treated as cancellations and rebookings.

4. Force Majeure & Unforeseen Circumstances

  • In the event of natural calamities, weather disruptions, strikes, government restrictions, or similar force majeure events, refunds will not be issued in cash.
  • Instead, Travel Boots will provide a credit note (TB Cash) valid for 12 months from the original departure date.
  • If alternate arrangements are made, the cost difference (if any) will be borne by the traveler.

5. Peak-Season & Special Events

  • During festive or peak travel periods (e.g., Christmas, New Year, Eid, long weekends), suppliers may enforce non-refundable or stricter policies.
  • Any mandatory gala dinner charges or seasonal surcharges levied by hotels must be paid directly by the guest.

6. Refunds & Payment Terms

  • Refunds (where applicable) are processed within 21 business days after receiving supplier clearances.
  • GST (5%), payment gateway fees (2.5%), and any service fees are non-refundable.
  • For EMI or loan-based payments, interest or processing charges are settled directly with the bank.

7. No-Show, Early Departure & Partial Utilization

  • No refund will be made for no-shows, early check-outs, unused services, or voluntary trip curtailment.
  • In case of delayed arrivals, missed transfers, or unused inclusions, no compensation or partial refund will apply.

8. Amendments & Rescheduling

  • Any change in dates, destinations, or hotels after confirmation will be treated as a new booking and charged accordingly.
  • Rescheduling is subject to availability and prevailing rates at the time of modification.

9. Third-Party Supplier Policies

  • TravelBoots works with airlines, hotels, transport providers, cruise operators, and destination partners.
  • Their individual cancellation, refund, amendment, and rescheduling policies shall prevail wherever applicable.
  • TravelBoots cannot override or alter supplier policies.

10. Contact Us

If you wish to cancel or modify your booking, please contact us:

TravelBoots

Website: https://www.travel-boots.com

Email: info@travel-boots.com

Phone: +91 783875 4499 / +91 767676 6196