TravelBoots Policy
Cancellation &
Refund Policy
1. Booking & General Rules
- The booking amount is strictly non-refundable under any circumstances.
- All cancellation or amendment requests must be submitted in writing via email or WhatsApp from the registered contact. Verbal cancellations are not accepted.
- Supplier-led policies (airlines, hotels, transport vendors, or activity partners) take precedence over Travel Boots' general policy. Any charges imposed by third-party providers will be in addition to Travel Boots' cancellation charges.
2. Cancellation Charges (Land Package)
| Days Before Departure | Cancellation Fee |
|---|---|
| 60 Days or More | Booking Amount Only (Non - Refundable) |
| 59 - 45 Days | 10% of Total Trip Cost + Booking Amount |
| 44-35 Days | 25% of Total Trip Cost + Booking Amount |
| 34 - 25 Days | 50% of Total Trip Cost + Booking Amount |
| 24-20 Days | 75% of Total Trip Cost + Booking Amount |
| Less than 20 Days / No Show | 100% of Total Trip Cost + Booking Amount |
3. Flights, Trains & Other Tickets
- Air, rail, cruise, and activity tickets are governed by the respective operator's cancellation rules.
- Refunds for such services depend entirely on the supplier's terms and are processed only after Travel Boots receives the refund amount from them.
- Name or date changes are treated as cancellations and rebookings.
4. Force Majeure & Unforeseen Circumstances
- In the event of natural calamities, weather disruptions, strikes, government restrictions, or similar force majeure events, refunds will not be issued in cash.
- Instead, Travel Boots will provide a credit note (TB Cash) valid for 12 months from the original departure date.
- If alternate arrangements are made, the cost difference (if any) will be borne by the traveler.
5. Peak-Season & Special Events
- During festive or peak travel periods (e.g., Christmas, New Year, Eid, long weekends), suppliers may enforce non-refundable or stricter policies.
- Any mandatory gala dinner charges or seasonal surcharges levied by hotels must be paid directly by the guest.
6. Refunds & Payment Terms
- Refunds (where applicable) are processed within 21 business days after receiving supplier clearances.
- GST (5%), payment gateway fees (2.5%), and any service fees are non-refundable.
- For EMI or loan-based payments, interest or processing charges are settled directly with the bank.
7. No-Show, Early Departure & Partial Utilization
- No refund will be made for no-shows, early check-outs, unused services, or voluntary trip curtailment.
- In case of delayed arrivals, missed transfers, or unused inclusions, no compensation or partial refund will apply.
8. Amendments & Rescheduling
- Any change in dates, destinations, or hotels after confirmation will be treated as a new booking and charged accordingly.
- Rescheduling is subject to availability and prevailing rates at the time of modification.
9. Third-Party Supplier Policies
- TravelBoots works with airlines, hotels, transport providers, cruise operators, and destination partners.
- Their individual cancellation, refund, amendment, and rescheduling policies shall prevail wherever applicable.
- TravelBoots cannot override or alter supplier policies.
10. Contact Us
If you wish to cancel or modify your booking, please contact us:
TravelBoots
Website: https://www.travel-boots.com
Email: info@travel-boots.com
Phone: +91 783875 4499 / +91 767676 6196